Privacy & Policy
Namo Restaurant (“we”, “us”, or “our”) is committed to protecting the privacy of our customers and users of our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant or use our services.
1. Information We Collect
1.1. Personal Information: We may collect personal information that you voluntarily provide to us when you make a reservation, place an order, or contact us. This information may include your name, email address, phone number, payment information, and delivery address.
1.2. Non-Personal Information: We may collect non-personal information about you whenever you interact with our website. This may include your browser type, access times, pages viewed, and the referring website.
1.3. Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your activity on our website. This helps us improve our website and deliver a better and more personalized service.
2. How We Use Your Information
2.1. We may use the information we collect from you for the following purposes:
To process and manage your reservations and orders.
To communicate with you regarding your reservations, orders, and other inquiries.
To send you promotional materials and offers, if you have opted in to receive them.
To improve our services, website, and overall customer experience.
To comply with legal obligations and protect our rights.
3. How We Share Your Information
3.1. We may share your personal information with third parties in the following circumstances:
With service providers who perform services on our behalf, such as payment processing, delivery services (GrabFood, FoodPanda, ShopeeFood), and email marketing.
To comply with legal requirements, such as a law, regulation, court order, or subpoena.
To protect the rights, property, and safety of Namo Restaurant, our customers, and others.
In connection with a business transaction, such as a merger, acquisition, or sale of assets.
4. Data Security
4.1. We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure.
5. Your Choices
5.1. Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
5.2. Access and Update: You may access and update your personal information by contacting us at [email protected]
5.3. Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
6. Third-Party Links
6.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review the privacy policies of those websites before providing any personal information.
7. Children’s Privacy
7.1. Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]